New Data Protection Law

Swiss regulations concerning personal data protection are undergoing a major evolution, which has led to the General Regulation on the New Data Protection Law “nLPD” effective September 1, 2023.

Our company, committed to complying with regulations that improve relationships with our European customers, has brought itself into compliance and expresses in this charter its dedication to the quality of service provided to our customers, whether they are individuals or professionals.

This new regulation, concerning European citizens who are not professionals and are therefore considered “individuals,” strengthens the control by the citizen themselves over the use of their data. The regulation applies to all processing of personal data, automated or non-automated, whether this data is contained in or intended to appear in a file.

What is Personal Data for an Individual?

By definition, personal data is: “Any information relating to an identified natural person directly (name, surname) or indirectly (by an identifier, or customer number, a phone number…). The identification of a natural person can be achieved from a single piece of data (ABS Number, SSN) or from cross-referencing a set of data.

What Personal Data Can We Collect?

We only collect adequate and relevant data, strictly limited to the performance of the service you order and, with your consent, data related to our commercial and prospecting activities.

Why Do We Need to Collect and Process Your Personal Data?

Your personal data is collected and processed to enable us to conclude, manage, modify, and execute the service you have ordered and, with your consent, to inform you about the services and products you can benefit from at APF Menuiserie.

To Whom Is Your Personal Data Transmitted?

Your personal data is intended for APF Menuiserie employees according to their function and for some of our subcontractors. All our staff members have been trained and comply with the nLPD. Our subcontractors are also in compliance with the requirements of the nLPD to ensure the proper execution of the ordered service. None of the collected information is transferred or sold to an unrecognized third-party subcontractor. Data is hosted exclusively in Switzerland and Europe.

How Long Do We Retain Your Personal Data?

Personal data collected and processed as part of an ordered service, a commercial contact, or sales follow-up is retained in accordance with the legal prescription periods set according to the nature of the contract and respecting Swiss rules, which is 10 years. For commercial prospecting, personal data is retained for 2 years from its collection or the last contact with the person concerned. The data is then anonymized to preserve the basis for the company’s statistical studies.

What Security Measures Are Implemented to Protect Your Data?

In accordance with the applicable General Data Protection Regulation, you have various rights, namely:

• Right of access: You can obtain information regarding the processing of your personal data as well as a copy of this personal data.
• Right to rectification: If you believe that your personal data is inaccurate or incomplete, you can request that this personal data be modified accordingly.
• Right to erasure: You can request the erasure of your personal data within the limits permitted by the regulation.
• Right to restriction of processing: You can request the restriction of processing of your personal data.
• Right to object: You can object to the processing of your personal data for reasons related to your particular situation. You have the absolute right to object to the processing of your personal data for commercial prospecting purposes, including profiling related to such prospecting.
• Right to define directives regarding the retention, erasure, or communication of your personal data, applicable after your death.
• Right to withdraw your consent: If you have given your consent to the processing of your personal data, you have the right to withdraw your consent at any time.

You can exercise these rights by mail to APF Menuiserie – Route de Pallatex 7A, 1163 Etoy or by email to info@apf.ch.

What Rights Do You Have?

By definition, personal data is: “Any information relating to an identified natural person directly (name, surname) or indirectly (by an identifier, or customer number, a phone number…). The identification of a natural person can be achieved from a single piece of data (ABS Number, SSN) or from cross-referencing a set of data.